Quality Assurance

Quality Assurance – What Does It Mean for You?

 

What Members Say

Quality Assurance Spas in Canada

"Thank you SIAC for your guidance and support over the past 11 years!  We are extremely proud to be recognized as a Quality Assurance Approved spa.  We welcome every opportunity to expand on education, training and industry best practices to ensure we are providing the very best professional care in the spa industry.  I encourage every SIAC Member to work towards QAA designation so that your spa is the best it can be for your guests and your employees."  

~ Paulina Alexander, Grotto Spa at Tigh-na-Mara Seaside Spa Resort & Conference Centre, Parksville, BC

"The implementation of the Quality Assurance program was an historical moment for the members of the spa industry of Canada.  It is wonderful for spas to have this type of program with a guideline to ensure they are offering the very best to exceed customer satisfaction.  The thoroughness of the program portrays a genuine importance for accountability and a clear goal for a unified spa industry.

For me, as a Manager of luxury spas, the Quality Assurance program has been a welcome addition for many reasons but specifically, it has helped to draw more professional employees that contributed to a very successful season in 2013."

~ Miranda Moore, Island Currents, Spa at Sonora Resort, BC

 

What is Quality Assurance?

It is a method for verifying that the quality and integrity of the services and practices provided by spas demonstrates that they merit the confidence of clients, staff, government agencies and the general public.

 

Why initiate a Quality Assurance Program with the Spa Industry Association of Canada?

We all know that spas continue to increase in numbers across Canada, but we also know that many of these “spas” do not meet the same high standards that our members support and adhere to.

Fact:  There is no national system of standards or regulations for the Canadian spa industry. Many provinces have little or no licensing for spa practitioners – especially hair, skin and nails. Schools do not have equivalent educational programs and/or requirements for graduation.

 

What are the benefits of a Quality Assurance program?

The Quality Assurance Program is aimed at providing spas with a consistent, credible and reliable means of verifying that they meet Industry standards and best practices in a program that can be administered professionally and equitably from coast to coast.

The consumer will have the confidence and comfort that a spa displaying the Leading Spas of Canada Quality of Assurance Approved seal can deliver a superior spa experience whether in Nova Scotia or British Columbia.

Members of the spa industry, from management to therapists, will have the assurance that they are engaged by spas that are committed in every way to providing a safe and reliable working environment that allows their spa workers to provide their guests with the quality experience they have every right to expect.

Most importantly, member spas will be able to proudly demonstrate that they stand head and shoulders above the competition as part of a dedicated group of like-minded spa leaders.

 

Which spas have achieved and maintained the “Quality Assurance Approved” Designation?

See a complete list of Quality Assurance Approved member spas here.

 

Where do I learn more about this program?

Contact Head Office, 800.704.6393, or email info@leadingspasofcanada.com

The Quality Assurance program is a voluntary program available to all spa members in good standing.  

Please note that while the Quality Assurance program is voluntary, it is a mandatory requirement of all spa members of the Association to pledge to uphold Standards and Practices.  Learn more about SIAC's Standards & Practices.

Featured Suppliers

Members Promos

Have you ever had a refreshing anti-ageing treatment specifically for the eye contour area?Guinot, proudly introduces ” EYE LOGIC” Eye Contour Treatment. A specific treatment that focuses on 3 eye contour problems (wrinkles, puffiness and dark circles). A 3-Step Treatment targeting the crow’s feet and frown lines as well as the upper and lower eyelids. Smoothes, tones and lifts instantly!For more information 800-361-6089 or info@soparc.ca  
Awaken the senses and calm the spirit this Autumn. Indulge into Salted Caramel RETAIL~ 6 of each Salted Caramel scented ~ Hand & Body Lotion 120mL, Whole Body Scrub 250mL, Soy Candle 110G, Scrub-A-Dub, Shaving Butter 250mL, Bath Bomb PROFESSIONAL~ Salted Caramel scented ~ 1 x 1KG Scrub FREE, 2 x 1L Hand & Body Lotion, 3 x 500ml Whipped Masque *Pre-Order begins August 25th, Shipping September 8th, Ends November 13th* $317
SIAC-ACIS Members Receive 10% off Spas2b Online Management Courses. Applies to Spa Start Up, Management & Operations and Spa Management & Operations online only. Log into Members Tools for discount codes. Click here for more information.      
CHARME D'ORIENT PARIS is the expert brand from France offering 100% pure natural therapeutic oil (ORGANIC ARGAN OIL ECOCERT, NIGELLA OIL, PRICKLY PEAR SEED OIL) and is the expert in Hammam treatment care. Distributed in exclusivity in Canada by COSMECOR       
Gift giving is hard - we're here to make it easier. Everyday our skin is exposed to hundreds of irritants which can do a number on our skin, making it look congested, dull and prone to breakouts. The facial blues will be no match for our 3 favorite clarifying products wrapped up with a bow for your holiday gift giving! Popular Moor Spa Hydrating and Replenishing kits are also available for wrapping up under the tree.
Canadian skin care brand Face Addiction is pleased to announce their partnership with Canadian national charity AboutFace www.aboutface.ca. This partnership symbolizes our shared desire to challenge current perceptions of beauty and aims to promote positive self-image and confidence in all Canadians, starting with healthy skin. For more information contact: Nicole Verzyden, Managing Director www.faceaddiction.ca  
Face Addiction's Enliven Oil is formulated with precious oils of Camellia, Marula, Rosehip, Hemp, Rose Geranium, Frankincense & Vanilla Absolute. These oils work harmoniously to deeply condition, oxygenate, firm & smooth the skin. The Enliven Geothermal Professional Treatment harnesses the natural warming properties of earth derived minerals to enhance absorption of the oil.  Contact Nicole Verzyden for more information info@spaaddictionbiz.com
Spas2b specializes in Online Spa Management Certificate Courses and Resources.  The Spas2b Management Courses are CIBTAC Endorsed Internationally, and CEU Approved in 7 Provinces across Canada.  This International Accreditation recognizes Spas2b Inc. as delivering among the highest business standards in the world; tailored to provide for the requirements of the global spa industry.
Dr. Spiller’s organic line, ALPENRAUSCH, is BDIH and COSMOS ORGANIC certified skin and body care line. This certification provides optimal insight into the origin and quality of the raw materials used in the products. Learn more.
Previous Pause Next